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Channel — Voice calls

Your AI agenttalks on the phone.

5 OpenAI voices, style tuning, outgoing calls and Voice Monitor for real-time control.

Connect calls

* Free on Trial — card required

Voice call
Live
+49 170 1234567
Incoming call
02:34
Live transcription
Client
Hi, I'd like to book a consultation.
AI
Hello! Happy to help. What day works best for you?
Client
Thursday afternoon, if possible?
AI
Perfect, you're booked for Thursday, April 15, 3 PM. I've sent an SMS confirmation.
0
voices to choose
∞
simultaneous calls
100%
of calls recorded
Live
real-time transcription

How it works

Launch in 3 steps

From creating a channel to your first call — less than five minutes.

Step 1

Create a channel

In the "Voice" workspace create a channel. A phone number via Twilio is assigned automatically.

Step 2

Tune the voice

Pick the voice, language, tone, emotion, tempo and energy. Preview the result right in the panel.

Step 3

Add instructions

Write the greeting (up to 500 chars) and prompts. Google Calendar and Sheets — optional.

Done

The agent answers

A client calls the number — AI answers. History, transcripts and recordings are in the web panel.

Features

Everything the voice channel can do

Full control over calls — from inbound to Voice Monitor.

Incoming calls

AI answers customer calls 24/7 on a dedicated number.

Unique feature

Outgoing calls

AI calls customers itself, following your mission and instructions.

Unique feature

Voice style tuning

Tone, emotions, pace and energy — with a generated English prompt.

Preview the voice

Listen to the voice with your current settings right in the panel.

Live transcription

Full real-time transcription of every conversation.

Inject Prompt

Guide the AI mid-call — the customer won't hear it.

Hand-off to operator

AI hands the call to a live operator in one click.

Call recording

Every call is recorded and stored for 3 days.

Google Calendar

Automatic customer booking right over the phone.

Voice tuning

Craft a voice for your business

Tune tone, emotion, pace and energy — we'll generate the English prompt and let you preview the result.

Voice gender
Tone (up to 3)
2/3
Emotional coloring (up to 3)
1/3
Speech pace
Energy level
Accent
Default (no accent)
Additional instructions
Generated voice prompt

Speak in a warm, confident tone with empathetic emotional coloring. Use a moderate speech pace and balanced energy level.

AI voices
Tap a voice card to preview

Outgoing calls

AI calls on its own.On your instructions.

Enter a number, write the mission — AI makes the call and returns with transcription and an automatic summary.

  • Any numbers in any countries via Twilio
  • Mission up to 2,000 characters with clear instructions
  • Full transcription and call recording
  • Automatic AI summary after completion
  • API for bulk dial-outs from your CRM
Start an outgoing call
Phone number
+49 170 1234567
Mission / Instructions
238 / 2000
Call client Anna and confirm her appointment tomorrow at 3 PM at our Marienplatz office. If she can't make it — offer Friday. Introduce yourself as the clinic assistant and keep it friendly and brief.
I confirm that I have the right to call this number and comply with all applicable communication laws.
Call history
· 15 total
· Recordings kept for 3 days
+49 170 1234567Outgoing
Appointment confirmation for tomorrow 3 PM
2:34
completed
+49 151 9876543Outgoing
Reminder about scheduled diagnostic
1:12
completed
+49 162 5551234Outgoing
Post-visit satisfaction survey
3:08
completed

Voice Monitor

Control calls in real time

Listen in, guide or take over active calls directly from the web panel.

panel.thrones.ai/voice-monitor
+49 170 1234567
→ +49 30 9876543 · Incoming
Live
01:47
Client

Hi, I'd like to book an ultrasound for next week.

AI

Hello! Of course. I have openings on Tuesday and Friday — which day works better for you?

Client

Friday morning, if possible.

AI

Perfect, booking you for Friday at 10 AM. You'll get the clinic address and a reminder via SMS.

Inject Prompt

A hint to the AI mid-conversation — the customer won't hear it. Perfect for on-the-fly corrections.

Takeover

The operator takes over the call, the AI steps out. Seamless transition, the customer keeps talking.

End Call

Force-end the call in one click — when the situation calls for it.

FAQ

Frequently asked questions

Answers to the most common questions about the voice channel.

Get started

Connect AI calls in 5 minutes

Create an account, get a Twilio number and tune your voice — all free on Trial.

Create a free account

* Free Trial — card required

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